How it works

From booking to Day Report in four steps.

No account and no contract. Tell us what is wrong, pick a time, and a technician comes to your office.

The process

Four steps, and nothing to sign up for.

1. Tell us what is wrong

A short form: your business, how many computers, your city and the problem.

2. Pick a time

Choose a half day or full day on the calendar. Visits are by appointment.

3. We do the work

A technician comes to your office. Outside the GTA, a $100 travel charge may apply, depending on the location.

4. Get your Day Report

Before we leave, you get a one-page summary of what we did, found and recommend.

Before we arrive

A little preparation saves a lot of time.

Admin access

Have someone available who can sign in to your computers, email and router, or knows where the details are kept.

A list of problems

Write down what is broken and who it affects, most important first.

Access to equipment

Make sure we can reach the computers, printers and network cabinet.

Someone who can approve

A person who can approve parts or changes, so the work does not stall.

Your backups

If your data matters, make sure it is backed up. Not sure? Tell us and we will check first.

Building details

Tell us about parking, security desks or safety rules before the day.

The Day Report

You keep the knowledge, not just the fix.

Every visit ends with a plain-English, one-page report. It is yours to keep, share with your team or hand to the next technician.

Common questions

Good to know.

What if the problem cannot be fixed in a day?

We tell you what is left and how long it should take, so you can book another day or decide what to do next.

Will you sell us things we do not need?

No. Parts and software are only bought with your approval.

What if we keep needing you?

If you book us often, a monthly plan with our sister company Biz Rescue Pro may cost less. We will show you the comparison.

Do you work with home users?

No. We work with businesses only.

Tell us what is wrong and pick your day.

A short form, then choose a time that works for you.