FAQ

Questions businesses ask before they book.

Straight answers about pricing, travel, the work we do and what happens after the visit.

Pricing and booking

Before you book.

What does a day cost?

$400 for a half day or $750 for a full day, plus applicable taxes. Parts and licences are extra and approved first.

Do you charge for travel?

Not within Toronto and the GTA. Outside the GTA, we add $100 for travel, depending on the location.

How do I book?

Fill in the booking form, then choose a time on the calendar. We confirm your visit by email.

Is there a contract?

No. You pay for the day you book.

The work

On the day.

What can you get done in a day?

Network and Wi-Fi problems, computer and printer setups, software installs, office moves, staff changes, backup checks and security reviews.

Can you set up a new or moved office?

Yes. Office moves and new desks are a good fit for a full day.

What is a Day Report?

A one-page summary of what we did, what we found and what we recommend next. You keep it.

Do you help home users?

No. We work with businesses only, so we can stay focused on office IT.

After the visit

What happens next.

What if we need ongoing support?

Our sister company, Biz Rescue Pro, provides monthly managed IT. We will tell you honestly if booking days is still cheaper.

Who sees our information?

We use it to handle your request. It may be shared with Biz Rescue Pro, as explained in our Privacy Policy.

Tell us what is wrong and pick your day.

A short form, then choose a time that works for you.