Last updated: November 9, 2026
This policy explains how IT Guy For A Day handles personal information. We collect only what we need to reply to you, book your visit and provide our services. We do not sell personal information.
Who we are
IT Guy For A Day operates from 30 Bertrand Ave, Unit B106, Scarborough, Ontario. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). You can reach our privacy contact at info@itguyforaday.ca.
What we collect
When you book or contact us: your name, company, work email, phone number, location, number of computers, what is wrong and how soon you need help.
When we visit: information about your devices, accounts and systems needed to do the work and prepare your Day Report. Some of it can include personal information about you or your staff.
When you visit this website: technical information such as your IP address, browser type and pages requested. We use Google Analytics to understand how the site is used, which relies on cookies.
How we use it
- To reply to you and arrange your visit
- To carry out the work and prepare your Day Report
- To invoice you and meet legal, tax and accounting obligations
- To send you marketing email only where you have consented or the law otherwise permits it
Who we share it with
Biz Rescue Pro. Biz Rescue Pro is our sister company for managed IT services. We may share your request and Day Report with Biz Rescue Pro so it can follow up about ongoing support. If you sign a monthly service plan, your agreement will be with Biz Rescue Pro.
Service providers. We share only what is needed with providers that help us run the business, such as website hosting, email, scheduling through Google and analytics.
Legal requirements. We may disclose information where the law requires it. We do not sell or rent personal information.
Where it is stored and for how long
Our information is stored with our service providers, which may be located in or outside Canada. We keep inquiries for 24 months and client records for 7 years, unless the law requires a different period, then delete or anonymize them.
How we protect it
We use reasonable administrative, technical and physical safeguards. No system is completely secure, and we will notify you of a breach where the law requires it.
Your choices and rights
You may ask to see or correct the personal information we hold about you, or withdraw your consent, subject to legal and contractual limits. You can unsubscribe from marketing email using the link in the message. To make a request, email info@itguyforaday.ca. If we do not resolve your concern, you can contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
We may update this policy and will post the new version here with its date.